SHIPPING

Shipping is calculated on each order based on weight and destination via your shipping method of choice.

If the actual shipping cost is less than what you pay by over $2 we will refund the difference.

 

International Shipping

Although International First Class shipping is less expensive than International Priority shipping, it cannot be tracked (in most countries) once it leaves the US. Additionally, it may take a month or longer for the package to arrive. 

For these reasons, we recommend International Priority shipping, which can be tracked and arrives much more quickly. Packages over a certain weight can only go Internatiinal Priority shipping. For especially heavy items, we reserve the right to request additional funds for cost of shipping.

You may also have to pay import duties on the yarn you order from us. This is dependent on the customs policies in your country, and we have no control over their decisions. We cannot mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. 

 

 

Pre-Orders

From time to time we offer certain items as Pre-Orders. Orders that include both pre-order and in-stock items will ship all together when the pre-order item is ready. If you need to receive your in-stock items faster, please place a separate order for those items.